Fleet Management Portal
All the tools behind seamless fleet monitoring:
Built for growing businesses that need to stay ahead of the curve
Overview
The JAS Fleet Management Portal is a powerful web-based interface built for businesses who need to manage a diverse fleet of remotely-connected sensors & equipment, to provide technical support or improve efficiency through real-time operational visibility. Designed to simplify the administrative side of fleet monitoring, it helps you streamline routine tasks, and allows you to support more sensors, sites & customers with less effort.
The JAS Fleet Management Portal is not a stand-alone product – it’s designed to work hand-in-hand with the JAS Monitoring Portal. While end-users use the monitoring portal for day-to-day activities like viewing trends & creating alerts, the Fleet Management Portal portal operates behind-the-scenes to control user access, oversee fleet-wide activity, & manage customer subscriptions.
Together, both portals form a complete business monitoring solution, which separates everyday activity from high-level administration – keeping things simple for end-users while still giving your team full operational control.
Your monitoring solution should feel like an extension of your business, rather than a third-party tool. That’s why we offer full white-labeling, where both portals will receive your logo & colors, and will be hosted at your own website domain. We will tailor our software branding & features to fit your business needs – not the other way around.
Features
Manage User Access
The Fleet Management Portal is restricted to internal business employees only, such as managers, technicians, & customer support reps. It serves as the control center for managing what level of access is granted to all other users, such as customers, related third-parties, or technicians who don’t require visibility into the entire fleet.
Access to remote sensors & machines is structured through what we call “organizations”. An “organization” is just a logical group of users & remote assets, that are designed to mirror how your operations are structured in the real world. You can use separate organizations for different sites, clients, or service teams – giving each team secure & focused access to only what’s relevant to them, without exposing unrelated data or systems.
Creating and managing organizations is simple and intuitive. In just a few clicks, you can create an organization, give it a name, and assign any related equipment. Then, you can provide relevant users access by sending them a secure “Join Link”, which allows them to join that organization. This straight-forward process makes it easy to deliver a clean, organized experience for users – while maintaining security & clarity behind-the-scenes.
Fleet-Wide Troubleshooting
Troubleshooting requires context, and the Fleet Management Portal delivers it by letting you drill-down into any organization as if you were a member of it. Just click on the organization you want to see, then click on the. “View Organization” button. This will open a new browser tab with the Monitoring Portal, which will show all the information that the organization members would see, such as any product dashboards, set-points & configured alerts.
Every alert that’s triggered across your entire fleet is logged in the “Recent Alerts” tab, along with full traceability details. You’ll see which sensor or system initiated the alert, the exact message that was sent, and the full list of recipients – making it easy to verify who was notified, when, and why. This visibility is essential for both proactive fleet management and post-incident analysis.
Customers using the monitoring portal can submit support requests directly through their dashboard whenever they encounter an issue or need assistance. These requests are instantly routed to the internal support team through the “Support” tab, where they can be viewed, assigned to a team member, and tracked through to resolution. This gives your team a built-in way to manage customer support beyond a simple email thread or in-office whiteboard.
Automated subscription billing
With automated subscription billing, collecting payments is seamless. Customers can pay their subscriptions directly through the Monitoring Portal using a credit/debit card or bank account. The platform will take care of the rest – generating invoices, scheduling recurring charges, and sending reminders for both upcoming and overdue payments. If an invoice remains unpaid, monitoring services will be suspended automatically — helping you enforce billing policies without manual oversight.
Some customers may prefer to handle billing outside of the monitoring software, such as through a purchase-order or other pre-existing agreement – but this is not a problem. The platform still supports tracking subscriptions for clients who have paid externally, regardless of how their payments were collected. This gives your team a uniform interface to manager customer subscriptions – without disrupting existing business workflows.
We charge your business a subscription for each sensor or device connected to the software – but if you’re reselling the monitoring as a value-add service, you usually won’t be paying these subscriptions directly.
When a customer pays through the automated billing system, our JAS subscription fees are automatically deducted from their payment, and the remainder is transferred to your business bank account via Stripe, ensuring a smooth payment experience for all parties involved – your customer, your business, and us.
End-To-End Security
Security is built into every layer of our platform. Regardless of the type of connectivity, all sensor & platform user data is encrypted both in-transit & at rest, through modern public-private key encryption practices. This ensures your sensitive operational & user data remains secure at every step of the process, from an analog sensor reading in the field, all the way to long-term storage in the cloud.
As mentioned earlier, most end-users (such as customers) will not have access to the Fleet Management Portal, and instead have limited access through the Monitoring Portal only, based on which organizations they are a member of, and which asset(s) are owned by those organizations.
On the other hand, authorized internal employees are given access to both portals, which provides them full access to the entire remotely-connected fleet, as well as all organization & user data.
Each user can optionally use MFA (Multi-Factor-Authentication), to protect their account beyond just a strong password. Regardless, if you suspect a user account has been compromised, or is acting maliciously, you can completely disable access for that user account in just a few clicks, without disrupting the ability of other user’s to do their job honestly & effectively.
Support
Without question, the #1 advantage or working with us is our unwavering customer support.
As a family-owned business, our reputation is everything. Whether you need assistance in troubleshooting any hardware or software, or just have some usage-related questions, we will work with you to resolve any concerns quickly, & without extra charge.
We will always respond within 24 hours, but typically it is much closer to 1-2 hours. Our commitment applies to all customers, whether you are monitoring a single sensor, or 100 machines.
Customer Reviews
“JAS Monitoring is helping me keep my employees safe and allowing to have peace of mind that my product variables are within limits.”
"We use the Temperature Monitor for our business/home needs. It alerts us (via text and email) if the unit gets too warm. It has already saved our business stock 3 times!"
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