How It Works
Understanding our service and process
Step 1 - Getting your Product Online
Remote Monitoring always starts at the hardware level: your product/fleet needs to be able to send physical sensor data into the “Cloud”. We will work with your team to get the technical documentation required to develop a “Cloud Module”, which will be designed to seamlessly retrofit your product. In some cases, the product will already have internet connectivity, for which we will utilize a Software API instead.
These two methods are broken down below:
JAS Cloud Module
Perfect for retrofits & products without existing connectivity. JAS will provide a small, weatherproof (NEMA/IP rated) module to collect data via any common protocol: Modbus RS-485, BACnet MS/TP, CAN, 4-20mA, etc.
The power & mounting requirements will be adjusted to fit your unique product.
Cellular, Wi-Fi, and Ethernet options are available for both North America & abroad.
Or, Software API
If your product already has internet connectivity, such as an IoT-capable PLC, then no additional hardware is required.
We will provide you with an API endpoint to send your data to via any common protocol, such as HTTP or MQTT.
Step 2 - Configuring your Software Platform
The JAS Platform is a web-based software that is compatible with desktops, tablets, and smartphones. It is much more than just a dashboard: It’s a tool to manage the monitoring service that you are providing to your customers.
For any manufacturer, we will customize & tailor our existing platform to fit your unique products & branding.
2 Web Portals to access your JAS Platform:
Customer Portal
This portal offers a simplified, customer-centric interface for:
- Monitoring live status
- Creating real-time alerts
- Performing remote control
- Analytics and more…
Admin Portal
This portal is for internal company use only, and provides:
- Access to the entire fleet
- Remote diagnostics
- Viewing support requests
- Customer portal management
All data is kept secure through encryption, role-based access, & MFA (Multi-factor authentication).
Step 3 - Ongoing Support
Once your platform is up & running, we will continue to support you in any way we can, including making updates based on customer feedback, providing a fresh batch of cloud modules, or integrating a new product into your existing platform.
The hard part is over! JAS Monitoring will get your company to this step with ease in just 8-12 weeks, with no headaches on your part.
We're committed to building & sustaining long-term partnerships with our clients.
What can I expect if I reach out?
Initial Discussion
The first step in working with us is to schedule an initial discussion. This is for us to better understand your goals and determine if we are a good fit for your project. You can do this is by contacting us via our website.
Proposal Submission
Once we have learned enough about your project, we'll promptly prepare and submit a detailed proposal to you, outlining our intended scope of work, deliverables, timeline, and an exact price quotation.
Implementation
Once the proposal is accepted & the first half of the upfront cost is paid, we'll get to work on setting up your new platform, and any other specifics relevant to your project. It typically takes 8-12 weeks after project start, for your new monitoring system to be ready for the first customer onboarding.
Ready to take action?
We would love to hop on a quick call & discuss your project. It’s quick, free and there’s no strings attached!